CARMS AUTO REPAIR LLC ("we", "our", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect contact information you provide (name, phone, email, address), vehicle information, service history, payment details processed through our secure payment provider, and basic website analytics such as IP address and browser type.
How We Use Information
To schedule and complete service, process payments, send appointment reminders, follow up on completed repairs, respond to inquiries, and improve our services. We do not sell your personal information.
Sharing
We share information only with service providers necessary to operate our business (payment processors, parts suppliers, scheduling software) and as required by law.
Data Security
We use industry-standard physical, technical, and administrative safeguards. Payment data is processed by PCI-DSS compliant third parties; we do not store full card numbers on our systems.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us. Residents of certain states may have additional rights under applicable law.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. Continued use of our services after changes constitutes acceptance.